General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a European Union (EU) regulation that governs data protection & privacy at companies which collect, transmit, host or analyze personal data of EU citizens. The regulation requires these companies to use third-party data processors who guarantee their ability to implement the technical and organizational requirements of the GDPR.
Bluetick.io and GDPR
We understand and comply with the European Union's General Data Protection Regulation. We are committed to the protection and privacy of our customers and their data.
We follow up to date industry standards with regards to securing our infrastructure and how it relates to application code.
If a data breach occurs, Bluetick will respond in accordance with the GDPR.
We will respond in accordance to the rights granted by the GDPR when a request to provide or delete a subject's Personally Identifiable Information (PII) is received.
We share some information with companies who are considered "sub-processors" under GDPR. Below is a list of our sub-processors, what information they have access to and the purpose of that sharing.
|Azure (Microsoft)||Cloud computing platform. Operational instances of Bluetick.io and backups that contain PII stored in the Bluetick.io application.||Compliant|
|Calendly||Cloud based meeting scheduling. Data subject name, email and any other PII supplied.||Compliant|
|Clicky||Cloud based website access statistics. Randomly generated Unique Id (UID) and IP Address for each data subject.||Compliant|
|Drip||Cloud based marketing automation software. Data subject name and email.||Compliant|
|Dropbox||Cloud based file transfer software. Data subject name, email and any other PII supplied.||Compliant|
|FogBugz||Cloud based version control and issue tracker. Data subject name, email any other PII supplied.||Compliant|
|G-Suite (Google)||Cloud productivity and collaboration tools, from Google. Data subject name, email, phone, company name, billing address, unique id(UID) and IP Address.||Compliant|
|Papertrail (SolarWinds)||Application logging. Data subject email.||Compliant|
|Pipedrive||Sales CRM software. Data subject's name, email, phone and company name.||Compliant|
|Postmark (Wildbit)||Transactional email delivery cloud based software. Data subject name and email.||Compliant|
|Profitwell||Cloud based financial analysis software. Data subject name, email and company.||Compliant|
|Slack||Company Slack contains internal alerts for application warnings, errors and informational alerts. Data subject email.||Compliant|
|Stripe||Payment gateway. Data subject name, email, credit card data and billing address.||Compliant|
|Teamwork Desk||Cloud based support ticket software. Data subject name, email any other PII supplied.||Compliant|
|Xero||Cloud based financial software. Data subject name, email and company name.||Compliant|
|Zapier||Cloud based automation platform. Data subject name, email and company name.||Compliant|
Frequently Asked Questions
Where can I access my data?
- If the data is hosted within the Bluetick.io application and you have an active account, you can visit the "User Profile".
- In all other cases, please contact us for assistance in determining which systems house your data.
How can I update or delete data about me?
- If the data is hosted within the Bluetick.io application, you will need to contact the administrators responsible for your Bluetick account.
- If the data relates to any other contact with Bluetick.io regarding purchasing or requesting support, then you may contact us and we will assist in making updates or deletions.
What if I have other questions?
We're here to help. Contact us via our support page and we will be happy to assist.
Effective Date: November 8, 2020